Contact Us

You can contact us by email, phone, fax, or by post. mydeposits will respond to written enquires within 4 working days.

Email

Please send all emails to info.custodial@mydeposits.co.uk.

Telephone

To speak to one of our customer services representatives please call 0333 321 9401 between 8.00am – 7.00pm, Monday to Friday and Saturday between 9:00am - 1:00pm

Calls are charged between 1p and 13p per minute for landline customers. Calls from mobile phones may be considerably higher depending on your mobile provider.

Post

Please address all correspondence to mydeposits, 1st Floor, Premiere House, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH.

Disputes

If you have a deposit dispute please contact the Disputes Team on 0333 321 9401 between 8.30am – 5.30pm, Monday to Friday.